PHONE US: Mid West Products, Inc. is open five days a week from Monday through Friday. Our office hours are 9:00 am - 4:00 pm, Eastern Standard Time. Our staff is always ready to explain how a product works. In order for us to process orders, send shipping confirmations and handle credit cards we do ask that you use one of our ordering options. You may call us during those hours and speak with a customer sales representative. 847-214-6261 FAX US: We can also be reached by fax. Our fax machine is able to accept calls 24 hours a day, seven days a week, 365 days a year. Please include as much detailed information as possible, a daytime telephone number & an e-mail address. We prefer to use e-mail as much as possible to keep the costs down. Customers may send a fax can do so by using the number below: 847-756-3831 EMAIL US: By far our preferred way of communicating is by email because the costs are nothing anywhere in the world. Plus we can accept e-mail round the clock and the paper never runs out. You can either use the e-mail form in this website or you can send a more detailed e-mail using your own e-mail program. Please enter a subject line for your e-mail so that we may ensure an accurate and prompt response by directing your correspondence to the proper department. E-mail us by clicking the link below: sales@mid-west-products-inc.com MAIL US: When all else fails there is the good old fashioned mail service. Mid West Products, Inc. P.O. Box 301 Phillipsburg, Oh 45354